Privacy Policy
Last updated: 6 janvier 2025
1. Introduction
This privacy policy describes how LOCORDI SARL (hereinafter "Instant App") collects, uses and protects your personal data when using our services, in accordance with the General Data Protection Regulation (GDPR).
2. Data controller
The data controller is LOCORDI SARL, 27 bis rue Estienne d'Orves, 92250 La Garenne-Colombes, France. Contact: [email protected]
3. Data collected
We collect the following categories of data:
| Data type | Purpose | Retention period |
|---|---|---|
| Identity (email, name, company) | Account management and communication | Account duration + 3 years |
| Billing (address, VAT) | Invoice generation | 10 years (legal obligation) |
| Connection (IP, logs) | Security and diagnostics | 1 year |
| Usage (instances, actions) | Service provision | Account duration |
4. Legal basis for processing
The processing of your data is based on:
- Contract execution: provision of ordered services
- Legal obligation: invoicing, accounting retention
- Legitimate interest: service improvement, security
5. Data recipients
Your data may be transmitted to:
- Stripe: payment processing (PCI-DSS certified)
- AWS: instance hosting (GDPR-compliant subcontractor)
- SendGrid: transactional email sending
6. Transfers outside EU
Some subcontractors (AWS, Stripe) may process data in the United States. These transfers are governed by the European Commission's Standard Contractual Clauses and/or the Data Privacy Framework.
7. Data security
We implement appropriate technical and organizational measures: communication encryption (HTTPS/TLS), password encryption (bcrypt), restricted data access, regular backups.
8. Your rights
In accordance with GDPR, you have the following rights:
- Right of access: obtain a copy of your data
- Right to rectification: correct your data
- Right to erasure: delete your account and data
- Right to restriction: restrict processing
- Right to portability: receive your data in a structured format
- Right to object: object to certain processing
To exercise these rights, contact us at [email protected]. You can also file a complaint with the CNIL (www.cnil.fr).
9. Cookies
We only use cookies essential to the operation of the service (user session). No tracking or advertising cookies are used.
10. Changes
This policy may be modified. In case of significant change, we will inform you by email. The date of last update is indicated at the top of this page.
11. Contact
For any questions regarding your personal data: [email protected]