Getting started guide

Quickstart GLPI

IT asset management and ticketing

What is GLPI?

GLPI (Gestionnaire Libre de Parc Informatique) is a complete open source ITSM solution to manage your IT assets, support tickets, contracts and much more.

With the GLPI agent installed on your machines, hardware and software inventory is automatically reported to your administration console.

🎫

Complete ticketingIncident and request management

💻

Automatic inventoryHardware and software reported

📋

Contract managementLicenses, warranties, suppliers

📊

DashboardsStatistics and reports

1 How to access

After deploying your instance, you receive your credentials by email. You can also view them in your InstantApp dashboard.

From your instance details page, simply click the button to open the application directly:

GLPI

URL (with custom subdomain) https://monentreprise-glpi.locordi.com

URL (with auto-generated subdomain) https://glpi-123456.locordi.com

Administrator credentials glpi / (password in dashboard)

💡 Tip

Click on "Show credentials" in your instance details page to reveal the passwords.

2 Installing agents

To automatically inventory your machines, we provide a pre-configured installation package that installs the GLPI agent with the correct settings.

✅ Simplified installation

Download the installation package from your dashboard, then run it as Administrator. Everything is already configured for your instance!

From your instance details page, download the installation package for your operating system:

GLPI Agent (Inventaire)

Windows (~21 MB) Linux (~5 MB)

Windows

In your InstantApp dashboard, click on your instance
Download the installation package
Extract the contents of the ZIP file
Right-click on the file and select "Run as administrator": install-glpi-agent.cmd
Wait during installation (about 1-2 minutes)
Done! The agent is installed and configured.

                # The script automatically installs:

                - GLPI Agent (hardware and software inventory)

                - Pre-configured server settings

                - Scheduled task for regular inventory

Linux

In your InstantApp dashboard, click on your instance
Download the script install-glpi-agent.sh
Run the script with root privileges

                chmod +x install-glpi-agent.sh

                sudo ./install-glpi-agent.sh

3 Verify everything works

Log in to GLPI with your admin credentials
Go to Assets > Computers
Your machines with GLPI agent installed should appear in the list
Click on a machine to see its complete inventory (hardware, software, etc.)

✅ Inventory successful

If you see your machines in GLPI with their details, the inventory is working correctly!

💡 First inventory

The agent performs an inventory immediately after installation, then regularly according to configuration (default every 24h).

4 Useful resources

Official website - glpi-project.org Official documentation

? Need help?

Our support team is available to help you set up your solution.

Contact support